Privacy Policy

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Effective Date: 20.10.2024

 

My Mortgage Plan (MyMo Plan) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we, The One Solution Consulting Limited (Company No. 11075196), collect, use, and protect your information when you use our services through www.mymoplan.co.uk ("Website").

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By using our Website, you agree to the collection and use of your information in accordance with this Privacy Policy.

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1. Information We Collect

We collect the following types of personal information from you:

 

1.1. Information You Provide Directly:

• When you fill out a form on our Website or purchase a service, we collect your name, contact details (email address), and any additional information required for processing your financial scenario.

 

1.2. Automatically Collected Information:

• Cookies and Tracking Technologies: We use cookies to collect information about how you interact with our Website, including pages visited, time spent on the Website, and other usage statistics.

• IP Address and Browser Data: We collect information from your device such as your IP address, browser type, and operating system for performance monitoring and security.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

 

2.1. Providing Our Services:

• To create your personalized MyMo Plan based on the information you provide.

• To send the completed MyMo Plan to you via email.

 

2.2. Communication:

• To respond to your inquiries or provide customer support.

• To send you updates related to our services and any communication regarding your financial scenario.

 

2.3. Improving Our Website and Services:

• To monitor and improve the functionality and performance of our Website.

• To personalize and enhance your experience on the Website by using cookies and other tracking technologies.

 

3. Legal Basis for Processing

We rely on the following legal bases to collect and use your personal data:

• Consent: When you voluntarily provide your information via our forms or consent to cookies.

• Contract: When processing is necessary for providing you with the financial scenario plan you requested.

• Legitimate Interests: For improving the quality of our services and ensuring Website security.

 

4. How We Share Your Information

We do not share, sell, or distribute your personal data to third parties, including mortgage brokers, financial institutions, or marketing agencies. Your data remains strictly confidential and is used only for the purposes outlined in this Privacy Policy.

 

5. Data Retention

We will retain your personal data only for as long as is necessary for the purposes outlined in this Privacy Policy, or as required by law. If you request the deletion of your data, we will take reasonable steps to erase it, unless we are required by law to retain certain information.

 

6. Data Security

We are committed to protecting your personal information from unauthorized access, disclosure, alteration, or destruction. We implement appropriate technical and organizational measures to safeguard your data. However, please note that no method of transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your information.

 

7. Your Rights

You have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.

• Right to Rectification: You have the right to correct any inaccurate or incomplete data.

• Right to Erasure: You can request the deletion of your personal data, subject to legal obligations.

• Right to Restrict Processing: You can request that we limit the processing of your data in certain circumstances.

• Right to Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format and to transfer it to another data controller.

• Right to Object: You can object to our processing of your data in certain circumstances, such as for direct marketing purposes.

• Right to Withdraw Consent: Where we rely on your consent to process your data, you can withdraw your consent at any time.

 

To exercise any of these rights, please contact us at info@mymoplan.co.uk. We will respond to your request within one month, in line with UK GDPR requirements.

 

8. Cookies

Our Website uses cookies to collect information and improve your user experience. Cookies are small text files placed on your device that allow us to understand how users interact with our Website. You can control or disable cookies via your browser settings, but this may affect your experience of the Website.

For more information on how we use cookies, please refer to our [Cookie Policy].

 

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of these websites before providing any personal data.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page, and the "Effective Date" will be revised accordingly. It is your responsibility to review this Privacy Policy periodically to stay informed of any changes.

 

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

Email: info@mymoplan.co.uk
Address: 85 Great Portland Street, London, England, W1W 7LT